Information about Fees and Claims

Medicare Claims

Medicare rebates are available for psychological services that are provided under a Mental Health Care Plan, under the Australian Government’s Better Access to Mental Health Care initiative. This Plan is completed by a General Practitioner (GP) and provides access to Medicare rebates for up to 10 individual sessions per calendar year.
  • You need first visit your GP and explain your mental health concerns to obtain a Mental Health Care Plan and subsequent referral to a psychologist. It is polite to book a longer consultation with your GP so that they have adequate time to develop a care plan with you.
  • Please ensure your letter of referral and Mental Health Care Plan has been forwarded to Toowoomba Psychological Services prior to your first consultation with the psychologist.
  • If a referral is made by a Psychiatrist or Paediatrician, a referral letter rather than a Mental Health Care Plan is required.
  • Eligibility for the full 10 session Medicare rebates is contingent on the patient returning to the medical practitioner for a Review of their progress after six psychological therapy sessions.
  • Further information can be obtained by visiting
  • Medicare rebates may be claimed at our practice on the day of your consultation through the Medicare Easyclaim system (Eftpos machine).
  • The client is responsible for paying any charges in excess of the Medicare benefit for items under this initiative. However, these out-of-pocket costs will count towards the Medicare Safety Net for that client.
  • In some instances, a psychologist may choose to bulk bill (i.e., age pensioners, Centrelink benefits recipients, concession holders), in which case the client will not have to pay any additional fees.

Private Health Fund Cover

Private health insurance plans may provide rebates for Clinical Psychology services. Please check with your insurance provider to obtain information regarding your level of cover. Medicare and private health rebates are not able to be claimed for the same consultation.

Workers Compensation Claims

Psychology consultation fees may be covered in the case of a workers compensation claim. Please consult with your workers compensation insurer or employer for further information. Your Claim Number is required at the time of your first consultation.

Employee Assistance Programs

We are partnered with several Employee Assistance Programs (EAP’s).
  • An Employee Assistance Program (EAP) is a work-based intervention program designed to enhance the emotional, mental and general psychological wellbeing of all employees and includes services for immediate family members.
  • The aim is to provide preventive and proactive interventions for the early detection, identification and/or resolution of both work and personal problems that may adversely affect performance and wellbeing.
  • If you have counselling or clinical needs, please contact your organisation’s EAP provider. We suggest you contact your Human Resources consultant or Manager.

Department of Veteran Affairs

If you hold a Gold Card or a White Card for a mental health condition, you are entitled to receive psychological treatment.
For more information regarding eligibility please visit:
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